About Us

Who We Are

Workflow specialists since 2005.

SP Solutions is the trading name of Strategic Partnership Solutions (Pvt) Limited, a Colombo-based consulting and technology company focused on one thing: helping organisations run their processes faster, more visibly and with less manual effort.

We design, build and support workflow automation, document management and decision-support systems. Our clients are banks, insurers, government institutions, logistics providers and BPO operators that handle high volumes under strict compliance rules. To date we have automated more than 500 business processes.

The SP Solutions team reviewing a workflow on screen

Engine of Growth

How we design workflows

Our founder, Jehan Bastians, set the design principle every SP Solutions workflow follows: anyone involved should understand the state of the work at a glance. In practice that means each workflow shows:

Where every case sits and who holds it
How work is spread across the team
How each step performs against its agreed SLA

Visibility Enhancement

Visibility that drives performance

Every platform ships with dashboards and statistics for three audiences.

Managers
See workload and SLA performance in real time.
Employees
See their own queue and priorities.
Clients
See the status of their requests without having to call.

The same data supports continuous improvement and cost reduction.

Empowering People

Automate complexity, elevate people

We automate the routing, reminders, checks and paperwork so people can spend their time on judgement and customers. Clients typically see:

Higher efficiency
Lower operating cost
Stronger compliance
Teams that are more in control of their work

Integrated Ecosystems

Built to connect

Workflows only deliver when they talk to the systems around them. Our engineers have connected eDGEVANTAGE to core banking, ERP and other mission-critical systems so data flows without rekeying.

ERP & enterprise platforms